While 2020 may go down in history as the year we’d all like to forget, for me at least there were some memorable moments.

In late December, my parents celebrated their 60th Anniversary. In February, my wife Heidi and I went on an amazing cruise. In July the family made a quick trip to Yellowstone. And finally, in late August I managed to slip away one more time when my brother visited from Maine. Together we took a fly-fishing trip on the Columbia, then golfed two fine courses in Spokane and Coeur D’ Alene.

As I write this, I’m in Nashville, Tennessee at Ramsey Solutions attending the EntreLeadership Master Series. I’m learning a ton from Dave Ramsey’s team to help me lead my own team into the coming year.

And speaking of my team, JPI started 2020 strong with a workshop on company values, culminating in this mission statement – “Loving people through insurance!”

I couldn’t be prouder of my team and how they’ve exemplified this commitment to our clients during a difficult year. When the virus hit hard, our agents reached out to their clients just to see that they had everything they needed. Agents made and delivered masks to health care and essential workers. They lead efforts to bring relief to small businesses and recognize first responders. Some even ran toilet paper out to client homes!

As I was fishing and out of internet range, the worst fires in modern Oregon history hit Western Oregon. They were devastating to dozens of our clients and again, my team reached out with compassion to those who were hurting. I was especially proud of the agents, family members, and friends who volunteered in the fire region and in Salem at the fairgrounds.

We’ve really lived our purpose of loving people through insurance this year, and renewed our commitment to reach out to our clients annually with four basic, but important questions:

1) Does your auto and home liability cover your net worth?
2) Is your biggest asset, your home, properly insured?
3) Have there been any big changes or purchases over the past year?
4) Would your family suffer financial hardships if you died prematurely?

Perhaps 2020 has been a year many would like to forget – but here at JPI, we like to think what doesn’t kill you makes you stronger! So, here’s to a strong finish to 2020 and no repeat of the year’s chaos in 2021!